Welcome to Carir (“Carir,” “we,” “our,” “the Platform”). These Terms & Conditions (“Terms”) govern your use of the Carir application, website, and related services (collectively, the “Services”).
By accessing, creating an account, or using Carir, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any additional policies published on the Platform.
If you do not agree, you may not use Carir.
Carir is a technology platform that enables Users to post opportunities and provide services. Carir acts solely as a neutral intermediary between independent Users.
Carir does not:
Carir does not guarantee the accuracy of AI-based assessments used to evaluate User qualifications. AI-generated matches or recommendations may contain errors, and Carir does not guarantee that all Users are qualified or suitable for any job or task.
To use Carir, Users must:
By using Carir, you represent that all information you provide is truthful, accurate, and kept up to date.
Users may not post, accept, or engage in any jobs or services that are illegal, unsafe, or prohibited under law or under Stripe’s Prohibited and Restricted Businesses policy, including but not limited to:
Carir reserves the right to remove any job posting or opportunity at any time, at its sole discretion, including if it is deemed inappropriate, misleading, or inconsistent with these Terms. Carir may also suspend or terminate any account that violates these rules.
To receive payouts, Users must complete Stripe Express onboarding and provide accurate personal, financial, and tax information.
Carir may request additional documents or information to comply with financial regulations or manage risk. Payouts will not be enabled until verification is completed.
Failure to provide required information within the specified timeframe may result in account suspension or termination. Users must keep all information accurate and current.
Users making payments must provide valid payment details. Carir deducts a 10% platform fee from each transaction, which will be displayed to Users prior to payment confirmation.
All payments are securely processed via Stripe Connect. By using Carir, Users agree to Stripe’s Services Agreement and Connected Account Agreement.
Payouts to Users are subject to:
Stripe may also apply its own processing fees per transaction.
By confirming a transaction on Carir, the User acknowledges that the payment is made voluntarily and knowingly. All payments are final, non-refundable, and irrevocable, except where required by law.
Digital confirmation of payment (including “Pay,” “Accept,” or similar actions) constitutes a legally binding authorization equivalent to a signed agreement.
Any attempt to reverse or dispute a payment in violation of these Terms constitutes a breach. Carir reserves the right to:
Users may report problems through Carir’s in-app dispute system. Carir will review all reports but is not obligated to issue refunds.
Refunds are provided only at Carir’s sole discretion. If a chargeback or bank dispute occurs, Carir may deduct the disputed amount and related costs from the User’s balance or future payouts.
Users acknowledge that Carir may deduct amounts owed from their current or future payouts at its sole discretion. This includes but is not limited to:
Deductions may continue until Carir has fully recovered all outstanding balances.
To protect the platform and maintain financial stability, Carir may take actions including but not limited to:
These actions may be taken without prior notice when required by compliance, risk management, or legal obligations.
Carir will notify Users of payout delays, reserves, disputes, or account actions via in-app notifications, email, or other contact methods. Users must ensure their contact details remain accurate and current.
If a User’s account is flagged, Carir will provide instructions to help resolve the issue (e.g., upload ID, submit transaction proof, or appeal a suspension). Users must respond to such requests within 5 business days unless otherwise stated. Resolution is not guaranteed and remains at Carir’s sole discretion.
Carir may suspend or terminate any User account at any time for reasons including but not limited to:
Upon termination, all outstanding amounts owed to Carir become immediately due. Users may close their accounts at any time; however, outstanding liabilities (disputes, deductions, reserves) remain enforceable.
Users may not:
Violations may result in suspension, termination, or legal action.
Carir owns all intellectual property rights to its platform, software, design, and trademarks. Users may not copy, reproduce, or misuse Carir’s content without written permission.
Carir grants Users a limited, non-exclusive, revocable license to use the Platform solely for its intended purposes and in accordance with these Terms.
Carir provides the Platform “as is,” without any warranties, express or implied.
Carir is not responsible for:
To the maximum extent permitted by law, Carir shall not be liable for any indirect, incidental, consequential, or punitive damages.
Carir’s total liability is limited to the total amount of fees paid by the User to Carir in the last six (6) months. Users agree that Carir’s records, logs, and data serve as valid and binding evidence in disputes.
These Terms are governed by the laws of Portugal and applicable European Union regulations. Unless otherwise required by mandatory consumer protection laws in the User’s country of residence, all disputes shall be resolved exclusively in the courts of Portugal.
Carir provides only a platform for connecting independent Users who wish to offer or obtain short-term services. No employment, agency, joint venture, or partnership relationship exists between Carir and any User.
All contracts, obligations, and liabilities arising from jobs or services are solely between the Users involved. Carir does not control or direct how, when, or where Users perform services, and does not set wages, hours, or working conditions.
Each User is solely responsible for complying with their own tax, social security, and legal obligations under applicable law.
Carir may update these Terms at any time. Continued use of the Platform after such updates means Users accept the revised Terms. Carir will notify Users of material updates through in-app notifications or email where feasible.